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We are seeking a highly motivated and customer-focused individual to join our team as a Pelayan Makanan (Food Server). As a key member of our food service team, you will be responsible for providing exceptional customer service, ensuring that every guest has a positive and memorable dining experience. If you are a team player with a passion for delivering outstanding service, we encourage you to apply for this exciting opportunity.
Responsibilities
As a Pelayan Makanan, your primary responsibilities will include taking food and drink orders, serving meals and beverages, handling customer payments, and maintaining a clean and organized dining area. You will be expected to work effectively in a fast-paced environment, multitasking and prioritizing tasks to ensure seamless service delivery. Additionally, you will be responsible for:

- Providing excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner
- Maintaining a high level of knowledge about our menu items, ingredients, and preparation methods to make recommendations and answer customer questions
- Working collaboratively with other team members to ensure efficient service delivery and a positive team environment
- Adhering to all safety and sanitation protocols to maintain a clean and healthy environment for our customers
- Participating in ongoing training and development to improve your skills and knowledge and stay up-to-date with industry trends and best practices
Requirements
To be successful in this role, you will need to meet the following requirements:
- Minimal SMA/SMK/Sederajat education
- Age between 18-25 years old
- Excellent communication skills, with the ability to interact effectively with customers and team members
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service
- Strong teamwork and collaboration skills, with a willingness to support and assist colleagues as needed
- Ability to work a variety of shifts, including weekdays and weekends
- Physical ability to stand for long periods, lift and carry heavy objects, and move quickly and efficiently in a busy environment
- No drama, with a positive and professional attitude
In addition to these requirements, we are looking for individuals with a passion for delivering outstanding customer service, a strong work ethic, and a commitment to ongoing learning and development.
Benefits
As a member of our team, you will be eligible for a range of benefits, including:
- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- Access to ongoing training and development, to help you improve your skills and knowledge
- A fun and rewarding work environment, with a passionate and dedicated team
About Company
We are a leading food service provider, committed to delivering exceptional customer experiences and building strong relationships with our customers and team members. We are passionate about food, customer service, and community involvement, and we are looking for like-minded individuals to join our team. If you are a motivated and customer-focused individual, with a passion for delivering outstanding service, we encourage you to apply for this exciting opportunity.
Our company culture is built on a foundation of respect, integrity, and teamwork, and we are committed to creating a positive and inclusive work environment for all team members. We believe in ongoing learning and development, and we provide our team members with the training and support they need to succeed in their roles and advance their careers.
Interested in this position?
Take the next step in your career and apply for this role today.
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