Introduction
We are seeking a dynamic Konsultan Penjualan Produk dan Layanan to join our fast‑growing sales team. In this customer‑focused role, you will act as the primary liaison between our brand and the market, driving revenue through knowledgeable product promotion, impeccable service, and strong relationship building. The position offers a vibrant work environment with opportunities to develop your sales expertise, deepen industry knowledge, and advance your career in a company that values innovation and customer satisfaction.
Responsibilities
- Master and continuously update product knowledge to effectively communicate features, benefits, and usage scenarios to customers.
- Achieve and exceed monthly and quarterly sales targets set by the sales manager.
- Promote products and services through in‑store demonstrations, persuasive presentations, and tailored recommendations.
- Maintain the visual appeal and cleanliness of display areas, ensuring merchandising standards are met at all times.
- Respond promptly and professionally to customer inquiries, complaints, and after‑sales support requests, turning challenges into loyalty opportunities.
- Develop and nurture long‑term relationships with existing customers while actively prospecting new clients.
- Prepare daily, weekly, and monthly sales reports, providing insights on performance, market trends, and competitor activities.
- Collaborate with marketing and product development teams to relay customer feedback and suggest improvements.
- Participate in regular training sessions and sales workshops to sharpen negotiation and communication skills.
- Assist in planning and executing promotional events, product launches, and special sales campaigns.
Requirements
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of proven experience in retail or B2C sales.
- Strong product knowledge acquisition ability and a keen interest in learning new technologies or services.
- Demonstrated success in meeting or surpassing sales quotas.
- Excellent communication and interpersonal skills, with the ability to build rapport quickly.
- Problem‑solving mindset: able to handle customer complaints efficiently and turn them into positive outcomes.
- Organizational skills to keep display areas orderly and maintain accurate sales records.
- Flexibility to work Monday through Saturday, 08:00–17:00.
- Gender: Open to all candidates.
- Key soft skills: empathy, resilience, teamwork, and a proactive attitude toward personal and professional growth.
Benefits
- Competitive base salary with attractive commission structure tied to performance.
- Comprehensive health insurance covering medical, dental, and vision.
- Paid leave, including annual vacation, sick days, and public holidays.
- Continuous professional development through workshops, certifications, and mentorship programs.
- Opportunities for career advancement into senior sales or managerial roles.
- Employee discount on company products and services.
- Supportive team environment with regular team‑building activities.
About Company
Our company is a leading provider of consumer‑focused products and services in the Indonesian market, known for delivering high‑quality solutions that improve everyday life. With a robust distribution network and a commitment to innovation, we have built a strong brand reputation and a loyal customer base. We empower our employees by fostering a culture of transparency, continuous learning, and recognition, ensuring that every team member can contribute to and share in our success.
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