Supervisor Operasional Area

We are seeking a highly skilled and experienced Supervisor Operasional Area to join our team. As a Supervisor Operasional Area, you will be responsible for overseeing the daily operations of multiple outlets within your area of responsibility. This is a fantastic opportunity to join a dynamic and fast-paced industry, where you will have the chance to develop your skills and expertise in a supportive and collaborative environment.

Responsibilities

As a Supervisor Operasional Area, your main responsibilities will include:

• Supervising the daily operations of multiple outlets within your area of responsibility
• Ensuring that standards of service, product quality, and outlet cleanliness are maintained
• Monitoring and evaluating the performance of outlet teams
• Developing, training, and mentoring outlet staff (crew and leaders)
• Controlling stock levels and ensuring that inventory meets demand
• Handling operational issues and providing quick solutions
• Preparing operational reports (sales, attendance, performance) on a regular basis
• Ensuring that sales targets are met at each outlet
• Maintaining good relationships with customers and handling complaints

In this role, you will be expected to work independently and as part of a team, using your excellent communication and leadership skills to motivate and guide your team to achieve their goals. You will also be required to work in a fast-paced environment, prioritizing tasks and managing your time effectively to meet deadlines.

Requirements

To be successful in this role, you will need to meet the following requirements:

• Be a male or female candidate with a maximum age of 35 years
• Have a minimum education level of SMA/SMK or equivalent
• Have a minimum of 1-2 years of experience in the F&B industry, preferably as a leader or supervisor
• Possess good leadership and communication skills
• Be experienced in managing teams and multi-outlets
• Be willing to work in a mobile and target-oriented environment
• Be able to work under pressure

In addition to these requirements, you will need to have excellent customer service skills, presentation skills, and team development skills. You will also need to be able to work in a dynamic and fast-paced environment, prioritizing tasks and managing your time effectively to meet deadlines.

Benefits

In return for your hard work and dedication, we offer a range of benefits, including:

• Competitive salary
• Bonus/incentives based on performance
• Career progression opportunities
• Training and skills development

We also offer a range of other benefits, including a dynamic and supportive work environment, opportunities for professional development, and a competitive salary package.

About Company

We are a leading company in the F&B industry, dedicated to providing high-quality products and excellent customer service. We are committed to creating a positive and supportive work environment, where our employees can develop their skills and expertise and achieve their career goals. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

Working hours: Monday – Sunday, 08:00 – 23:00. We offer a range of shift patterns to suit your needs and preferences. If you are a team player with a passion for delivering excellent customer service, we would love to hear from you.