Introduction
Our client is a fast‑growing retail and distribution firm operating in the Greater Jakarta area, with its main hub located in BSD Intermoda, Tangerang Selatan. They are seeking a dynamic Retail and Distribution Manager to lead store operations, drive sales performance, and oversee the logistical network that supplies their expanding portfolio of consumer goods. This role is ideal for a motivated professional who thrives in a fast‑paced environment, values teamwork, and possesses a strong customer‑service mindset.
Responsibilities
- Develop and execute daily, weekly, and monthly sales strategies to achieve store revenue targets.
- Supervise and coach a team of sales associates, inventory staff, and delivery personnel, ensuring high levels of motivation and performance.
- Coordinate with suppliers and logistics partners to maintain optimal stock levels, minimize out‑of‑stock situations, and reduce lead times.
- Monitor key performance indicators (KPIs) such as sales per square meter, inventory turnover, and customer satisfaction scores, providing regular reports to senior management.
- Implement visual merchandising standards and promotional activities that enhance the shopping experience and boost impulse purchases.
- Conduct regular market analysis to identify emerging trends, competitor actions, and new product opportunities within the food & beverage sector.
- Ensure compliance with health, safety, and hygiene regulations across all retail and distribution facilities.
- Handle customer complaints and feedback professionally, turning potential issues into loyalty‑building opportunities.
- Manage budgeting, forecasting, and expense control for the retail outlet and distribution network.
- Lead continuous improvement initiatives, such as process automation or workforce scheduling optimizations, to increase operational efficiency.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: At least 25 years old.
- Gender: All genders are welcome to apply.
- Residence: Must reside in Tangerang Selatan or surrounding areas (placement in BSD Intermoda).
- Driving License: Valid SIM A (motor vehicle license).
- Experience: Minimum 1 year in retail and distribution; experience in Food & Beverage is a strong advantage.
- Core Skills: Proven sales ability, strong negotiation, inventory management, and basic data analysis.
- Soft Skills: Discipline, courtesy, friendliness, personal hygiene, honesty, excellent communication, responsibility, and problem‑solving.
- Work Schedule: Monday to Saturday, 08:00 – 17:00.
- Physical Requirements: Good health and stamina to oversee store floor activities and occasional warehouse visits.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage for the employee (and optional family plans).
- Paid annual leave, sick leave, and public holiday entitlement.
- Professional development budget for training, certifications, and industry conferences.
- Company‑provided transportation allowance or fuel reimbursement.
- Opportunities for career progression within a rapidly expanding organization.
- Employee discount programs on all company‑owned retail products.
About Company
Founded in 2015, the company has quickly become a key player in the Indonesian retail landscape, offering a wide range of consumer goods, including groceries, household items, and specialty food & beverage products. With a commitment to excellence, the firm combines modern retail concepts with an efficient distribution network that serves both urban and suburban markets. Their culture emphasizes integrity, customer focus, and continuous innovation, making it an attractive workplace for professionals eager to make a tangible impact on the market.
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